Privacy policy
The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is
Simple partnership Chalet Knylag
Your rights as a data subject
You can exercise the following rights at any time using the contact details provided for our data protection officer
Information about your data stored by us and its processing (Art. 15 GDPR),
Correction of incorrect personal data (Art. 16 GDPR),
erasure of your data stored by us (Art. 17 GDPR),
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR)
Objection to the processing of your data by us (Art. 21 GDPR) and
data portability if you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us your consent, you can revoke it at any time with effect for the future.
You can lodge a complaint with a supervisory authority at any time, e.g. the competent supervisory authority in the federal state of your place of residence or the authority responsible for us as the controller.
Collection of general information when visiting our website
Nature and purpose of processing:
When you access our website, i.e. if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar.
They are processed for the following purposes in particular:
Ensuring a smooth connection setup of the website,
Ensuring the smooth use of our website,
evaluating system security and stability and
to optimize our website.
We do not use your data to draw conclusions about your person. Information of this kind may be statistically evaluated by us in anonymized form in order to optimize our website and the technology behind it.
Legal basis and legitimate interest:
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.
Recipients:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Storage period:
The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.
Provision prescribed or required:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.
Registration on our website
Type and purpose of processing:
To register on our website, we require some personal data, which is transmitted to us via an input mask.
The following data is also collected at the time of registration:
Your registration is required for the provision of certain content and services on our website.
Legal basis:
The data entered during registration is processed on the basis of the user's consent (Art. 6 para. 1 lit. a GDPR).
Recipients:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Storage period:
Data is only processed in this context for as long as the corresponding consent is available.
Provision prescribed or required:
The provision of your personal data is voluntary, solely on the basis of your consent. Without the provision of your personal data, we cannot grant you access to the content we offer.
Provision of chargeable services
Type and purpose of processing:
To provide chargeable services, we request additional data, such as payment details, in order to process your order.
Legal basis:
The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b GDPR.
Recipients:
Recipients of the data may be processors.
Storage period:
We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.
Provision prescribed or required:
The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the content and services we offer.
Contact form
Type and purpose of processing:
The data you enter will be stored for the purpose of individual communication with you. This requires you to provide a valid e-mail address and your name. This is used to assign the request and subsequently answer it. The provision of further data is optional.
Legal basis:
The data entered in the contact form is processed on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).
By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your request and for possible follow-up questions.
If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
Recipients:
Recipients of the data may be processors.
Storage period:
Data will be deleted no later than 6 months after processing the request.
If there is a contractual relationship, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.
Provision prescribed or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.
Information about your right to object in accordance with Art. 21 GDPR
Right to object on a case-by-case basis
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(f) GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
Recipients of an objection
Simple partnership Chalet Knylag
Bringold&Oesch&Steiner
Friedbergstrasse 31
6004 Lucerne
hello@chalet-knylag.ch
Changes to our privacy policy
We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.
Questions for the data protection officer
If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organization directly:
The privacy policy was created with the help of activeMind AG, the experts for external data protection officers (version #2020-09-30).
Use of the Webplanner booking tool
We use the Webplanner software to display occupancy, booking inquiries and bookings for our vacation properties. All personal data provided by you on our website will be processed and used by us in order to be able to process the booking request or booking. In addition, this data is used to provide you with all relevant data for your booking request or booking. The data collected for the booking request or booking will be forwarded to the following third parties.
We have concluded a corresponding data processing agreement with the provider of the webplanner software:
webplanner.de - Ferienhausverwaltung für Vermieter
Drubbel 3
48143 Münster
Datenschutzhinweis webplanner
https://www.webplanner.de/datenschutz